Everything you need to know to make the most of your stay.
Terme della Valpolicella
Extensions 837 · 876
Access to the Thermal Pools and Fitness Centre is included in your stay until 12:00 noon on the day of departure.
Access after 12:00 noon is subject to availability, advance booking and an additional charge.
Access to the Valēa SPA Thermarium is available by reservation, with a supplement of €10.00 per person, per time slot.
Guests staying in a Junior Suite, Suite or Suite with Patio enjoy one complimentary Thermarium time slot per day, included in their room rate.
Towels and bathrobes are provided in your room.
Opening Hours & Access Times
VALĒA SPA | THERMARIUM Mondays (excluding public holidays) Advance booking required 10:00–20:30 Tuesday–Friday (excluding public holidays) Advance booking required 14:00–20:30 Saturday Advance booking required 10:00–12:00 12:00–14:00 14:00–16:00 16:00–18:00 18:00–20:00 Sundays, long weekends and public holidays Advance booking required 10:00–12:00 12:00–14:30 14:30–17:00 17:00–19:30 TREATMENTS, MASSAGES AND RITUALS By reservation: +39 045 6767456 |
OUTDOOR THERMAL POOL (room temperature water) | Every day 09:00–18:30 until 30 September |
INDOOR THERMAL POOLS Please note From 4:00 pm to 6:00 pm, there are swimming classes with a high number of children, but access to the pools is still available. Join for free aquafitness courses (from monday to thursday) upon reservation and availability. | Monday–Friday (excluding public holidays) 09:00–21:00 Saturday 10:00–19:30 Sundays, long weekends and public holidays 09:00–19:30 |
FITNESS | Monday to Friday 6:30 am – 9:00 pm Saturdays, Sundays, long weekends and public holidays 6:30 am – 7:30 pm |
BAR CLUB HOUSE | Open daily until Sunday, 4 October 10:00 am – 7:30 pm From Monday, 5 October Monday: 10:00 am – 6:00 pm Friday and Saturday: 10:00 am – 6:00 pm Sunday: 10:00 am – 4:00 pm When the Club House Bar is closed, the bar at the Hotel Reception is always available. |
Hotel Reception
Extension 9
Check-in: from 2:00 PM
Check-out: by 11:00 AM
Should you have any special requests regarding your arrival or departure times, our Reception team will be happy to assist you.
Breakfast
Extension 425
Our buffet breakfast is served at the following times:
Monday to Friday: 7:00 AM – 10:00 AM
Saturday, Sunday and public holidays: 7:00 AM – 11:00 AM
During the summer season, breakfast is served daily from 7:00 AM to 11:00 AM.
Breakfast in your room: available with a supplement of €5.00 per service.
Ristorante Borgo Antico
Extension 432
Reservations are recommended.
Lunch: 12:30 PM – 2:00 PM
Dinner: 7:30 PM – 10:00 PM*
* Saturday Evening Dining
Ristorante Borgo Antico welcomes guests by reservation:
• At 7:30 PM, with your table reserved until 9:00 PM.
• At 9:15 PM, with orders accepted until 10:00 PM, leaving you free to enjoy the rest of your evening at your leisure.
Room service: available from 12:30 PM to 2:00 PM and from 7:30 PM to 10:00 PM, with a supplement of €5.00 per person.
Bottega del Gusto
Extension 432
Aperitifs, dinner with a specially curated menu and Salotto dei Grandi.
Friday: 6:00 PM – midnight
Saturday: 5:30 PM – midnight
Sunday: 10:30 AM – 2:00 PM
Reservations are recommended.
Caffè Quaranta
Extension 841
Open daily: 10:00 AM – midnight
Room service at no additional charge for soft drinks, alcoholic beverages, beer and wine by the glass.
For coffee and other hot drinks, cocktails, bottles of wine and food, a €5.00 service charge per order applies.
Club House
Opening Hours
Monday: 10:00 AM – 6:00 PM
Friday and Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM
Useful Information
LUGGAGE STORAGE
Luggage storage is available at Hotel Reception.
EXTRA BED LINEN & TOWELS
For additional blankets, pillows or bathrobes, please contact Reception.
COMPLIMENTARY WI-FI
Connect to the Villa_40 network and register using your email address. No password is required.
LAUNDRY SERVICE
This service is available from Monday to Friday. Items handed in at Reception by 10:00 AM will be returned the same evening.
MAINTENANCE
Should you need to report an issue or request maintenance assistance, please contact Hotel Reception.
IN-ROOM SAFES
Complimentary safes are available in guest rooms for storing valuables and personal documents.
ELECTRICITY
The electrical voltage is 220 volts. Please check that your devices are compatible.
CONCIERGE SERVICES
Medical assistance, babysitting, flowers, newspapers and magazines, transfers and taxis can be arranged upon request, at an additional charge.
CREDIT CARDS & PAYMENTS
All major credit cards are accepted. Payments by cheque are not accepted. Our Reception team is available should you require further information.
Pets
Please kindly note that pets are not permitted at the Resort, including small pets.