We take care of you

Safety has always been a priority for welcoming the Tommasi family.
Hygiene measures have always been very strict and have now been further strengthened and integrated to protect against COVID-19.

Thanks for choosing us

General safety

• Obligation to use a protective mask (mouth / nose) in all common areas for all employees and for all guests from the age of 6. However, it is recommended for children up to 5 years of age.
• Sanitizing gels are made available by the hotel.
• Throughout the hotel (both inside and outside) there is a 1 meter social distancing, except within your own family unit.
• Hand sanitizer dispenser are located in all areas of the hotel, eg at all external entrances, entrances to common areas, etc.
• The use of lifts is allowed only individually or with family members and only after hand sanitization.
• All sanitizer gel used have a certified antibacterial and antiviral effect. More information available in the brochure at the Reception or on request by writing to michela@villaquaranta.com

Common areas

• Repeated daily sanitation of all common areas
• Daily disinfection with hydrogen peroxide
• Daily disinfection of all critical contact points (lift buttons, handrails, etc.)

Rooms

• Special deep cleaning and hydrogen peroxide disinfection of all rooms prior to arrival.
• Daily cleaning of the room according to current hygiene protocols
• All bathroom and bedroom linen is washed and disinfected by the external BALDINI professional laundry according to certified procedures.
• Cleaning personnel wear protective masks, gloves and goggles

Catering

• Reception, storage and handling of all food goods and preparation of all dishes in compliance with the latest HACCP guidelines
• Guarantee of social distancing of the tables prescribed by 1 meter.
• Consumption at the bar with a minimum distance of 1 meter.
• Buffet breakfast at the hotel served by our operators according to current regional regulations.
• All the tablecloths are washed and disinfected by the external BALDINI professional laundry according to certified procedures.
• Menus printed on sanitizable plasticized paper and possibility to browse menus and wine list using qr code.
• Room staff with protective mask.

Terme della Valpolicella

• UVC filters in the filter systems of all our pools
• Guarantee of the minimum social distancing of the beds, both in the internal rooms and in the external sunbathing areas, with the exception of those arranged for occupation within the family unit.
• Liquid soap dispenser at the poolside showers for body soaping, mandatory before entering the water.
• Hand disinfection by all guests and operators before each treatment at the Beauty Center.
• Constant sanification of gym equipment at each end of use by customers.
• All staff assigned to the Beauty Center wear PPE (protective masks, gloves, sanitizing gels, disposable gowns and protective goggles where necessary)